What to Expect at The Recovery Village Columbus

The decision to enter addiction rehab can be life-changing. Learn what to expect so you can confidently start treatment and get your life back.

Checking In to Inpatient Rehab

Admission times are scheduled when you call to ensure each person arriving at our facility gets the full attention of our care team. Not arriving on time may cause a wait time.

To ensure the safety and sobriety of all patients, each resident must consent to a search of their person and belongings upon their arrival. During this search, staff members will collect any items not permitted during treatment and store them in a safe and secure place until your stay is over. Additional random searches may be conducted throughout your time at The Recovery Village Columbus.

COVID-19 Notice

The Recovery Village Columbus is taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve. We are following the latest CDC recommendations for controlling the spread of COVID-19, including testing, face masks and enhanced sanitation protocols. 

Our Treatment Process

Patients at The Recovery Village Columbus start in a treatment program best suited for their needs, then may step down to lower levels of care as they progress through their care plan. Treatment often begins with a medical detox, followed by either inpatient or intensive outpatient care.

Length of Stay

Your length of stay may vary depending on your program, personalized treatment plan, recovery progress and insurance coverage. In general, clients may receive:

  • 7–10 days of medical detox
  • 35–45 days of inpatient care, including medical detox
  • 1–3+ months of outpatient care

Will I be forced to stay in treatment? 

We encourage all patients to complete their treatment plan in full, as leaving medical care too soon can lead to relapse and overdose. However, patients can choose to leave treatment at any time, even against medical advice, as long as they are not a danger to themself or others. 

Living at the Facility

Now that you’ve decided to begin treatment at The Recovery Village Columbus, it’s time to prepare for your stay.

What to Pack

This packing guide ensures you have everything you may need while you’re with us, so you can focus on what’s really important — healing.

Travel Arrangements

Wherever you’re coming from, our Recovery Advocates make sure you arrive at our center safely and on time. You can book and confirm travel on your own or we can help coordinate travel arrangements with you. We can also arrange pick-up to and from the airport, bus stations or train stations.

Sleeping Arrangements

Rooms at The Recovery Village Columbus offer a comfortable place to rest during your recovery. Rooms are shared with two other clients; sharing with a peer in recovery fosters critical fellowship during a difficult time. Each room has its own sink and an adjoining bathroom for a total of four people per bathroom. The number of residents in each room may vary depending on your individual treatment stage and care needs.

Food & Nutrition

Our facility features a full cafeteria with meals prepared by our onsite chef. Typically, a few different meals will be available for breakfast, lunch and dinner, including vegetarian and vegan options. Each delicious and nutritious meal is designed to bolster clients’ physical and mental health as they recover. Snacks are also provided. No outside snacks or meals are permitted in the facility. If you have any food allergies, let us know prior to your arrival so we may accommodate you.

Housekeeping & Laundry

Clients are responsible for keeping their rooms clean and doing their own laundry to nurture independence and accountability. Certain housekeeping services, like removing trash and providing fresh towels, are provided.

Phone Policy

Cell phones are securely stored upon arrival for the safety and privacy of all clients. This also helps clients focus on healing by avoiding distractions and keeping their stay confidential. Following a 72-hour window without calls, clients may use the facility phone three times per week during non-clinical hours.

Smoking Policy

Residents at The Recovery Village Columbus may take periodic smoke breaks during designated times. The timing and frequency of these breaks is determined by your treatment plan. If you smoke, you will need to bring enough unopened cigarettes or tobacco products (no vapes or nicotine patches) for the length of your stay. Smoking cessation products may be offered during your treatment. Please note: patients under the age of 21 will not have the opportunity to purchase tobacco products during their stay. Our staff is not able to provide or purchase tobacco products for patients under the age of 21.

Family Visits & Therapy

During treatment, it’s important to rebuild relationships with loved ones. Some may benefit from long-distance or virtual family treatment, while others may need in-person visits. Family therapy visits are generally offered as clinically appropriate.

Offsite Visits

While your treatment takes place at our Columbus facility, there may be offsite opportunities available, including additional support group meetings and recreational therapies. Offsite visits are determined by your level of care and medical needs.

Ask Our Recovery Advocates

Our Recovery Advocates can answer your questions about our addiction treatment programs and life at The Recovery Village Columbus.

Let your intake coordinator know you want to speak to a Recovery Advocate when you call.

Attending Outpatient Rehab

If you’re starting rehab in outpatient care, you’ll receive a few emails from us. One of these will welcome you to Nobu, our online mental wellness app, and ask you to create your account. The second will have you complete electronic consent forms for treatment, and the third will confirm your upcoming appointment(s).

Please arrive at the facility 15 minutes prior to each scheduled appointment with a valid ID, your insurance card and any relevant medical records. This ensures there is ample time to check you in and confirm necessary details before your session start time.

Nobu, Your Mental Wellness App

During your stay, we’ll introduce you to the Nobu app. You can use Nobu to grow your mental health and connect to your therapist after you graduate from treatment. 

Insurance and Your Obligation During Treatment

Nearly all health insurance plans require you to pay some out-of-pocket costs in order to access your healthcare benefits (collectively, the “Patient Responsibility”).

Your individual Patient Responsibility will vary. 

An intake coordinator will review your Patient Responsibility with you when you’re admitted or as soon as you are medically stable. They will explain the deductible is due during admission and that the co-insurance amount and out-of-pocket balance will be bill and paid for once services are complete. Onsite financial counselors will review your financial responsibility again during treatment with case managers who can help you navigate FMLA and short-term disability.

It is your responsibility to check with your insurance provider prior to admitting at The Recovery Village Columbus to make sure you understand your individual benefits plan. Please note that your insurance plan may not be a “participating provider” with The Recovery Village Columbus. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.

Your Privacy Is Important to Us

The Recovery Village Columbus recognizes your right to privacy. We hold each person’s confidentiality in the highest regard.

Upon arrival at The Recovery Village Columbus Drug and Alcohol Rehab, each patient is given the opportunity to complete all necessary releases of information to allow staff to discuss important information with necessary others for continuity of care. No information will be disclosed to any party without prior written consent of the patient, following all HIPAA guidelines and requirements.

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What To Expect

When you call our team, you will speak to a Recovery Advocate who will answer any questions and perform a pre-assessment to determine your eligibility for treatment. If eligible, we will create a treatment plan tailored to your specific needs. If The Recovery Village is not the right fit for you or your loved one, we will help refer you to a facility that is. All calls are 100% free and confidential.

All calls are 100% free and confidential.