Westerville residents can get residential and outpatient mental health treatment for depression, anxiety, PTSD, bipolar disorder and co-occurring substance use at The Recovery Village Columbus in Groveport, about 24 miles south via I-270 and usually around a 30-minute drive. We don’t have an office in Westerville; every program runs at our one Groveport campus. Call (614) 362-1686 to find out which level of care may fit.

Crisis note: If you or someone else is in immediate danger, call 911. If you’re having thoughts of suicide or are in emotional distress, call or text 988. It’s free, confidential and available 24/7.

Depression and Anxiety Are Common, Including in Westerville

City-level mental health figures for Westerville aren’t published, so here is what national data show. According to the National Institute of Mental Health (NIMH), an estimated 21.0 million U.S. adults, or 8.3% of all adults, had at least one major depressive episode in 2021, and about 61% of them received treatment in the past year. More broadly, NIMH estimates that 23.1% of U.S. adults lived with a mental illness in 2022. Put simply, if you’re struggling, you are far from alone, and it’s reasonable to ask for more help than you’re getting now.

Crisis Help in Westerville Depends on Which County You Live In

Westerville is split between Franklin County and Delaware County, and each county has its own public behavioral health board and crisis system. Knowing which one serves your address can save time in a hard moment:

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  • If you live on the Franklin County side: Netcare Access, a provider listed by the ADAMH Board of Franklin County, answers a 24/7 crisis line at (614) 276-2273 and provides crisis assessment and stabilization at 199 S. Central Ave. in Columbus.
  • If you live on the Delaware County side: The Delaware-Morrow Mental Health and Recovery Services Board lists HelpLine, 1-800-684-2324, as its crisis number.
  • Either side: 988 connects you with a trained crisis counselor by call, text or chat at chat.988lifeline.org.

For ongoing family support, NAMI Franklin County (614-501-6264) offers support groups, family education and peer support, and NAMI Mid-Ohio (740-815-1767), the NAMI affiliate for Delaware County, runs Family-to-Family and Peer-to-Peer classes.

Finding the Right Level of Care: A Step-by-Step Look

Mental health care isn’t one-size-fits-all. Here is how the options fit together, from most intensive to least:

1. Emergency and acute psychiatric care

If someone is at immediate risk of harming themselves or others, they need emergency care first: 911, a hospital emergency department or a crisis provider such as Netcare Access. Our inpatient program is not designed for this stage.

2. Subacute inpatient (residential) treatment

Our inpatient mental health program is a voluntary, subacute residential program. It suits adults who are not in immediate danger but who need daily structure and treatment, or who are stepping down from an acute psychiatric hospital. Care includes 24/7 medical monitoring, medication management, individual and group therapy with licensed therapists, art therapy and recreation. A residential stay usually lasts two to four weeks.

3. Partial hospitalization (PHP)

Our PHP offers 18 to 20 hours of treatment per week, five to seven days a week, while you live at home. It is often a bridge between residential care and outpatient care.

4. Intensive outpatient (IOP)

IOP involves at least nine hours of therapy per week, typically over one to three months, helping you practice new skills in your everyday life.

If you’re also drinking or using drugs to cope, our co-occurring disorders program treats both together. NIMH describes integrated care as combining mental health and substance use treatment so people get coordinated care in one place.

Practical Tips for Westerville Families

  • Plan the commute for outpatient care. The drive from Westerville to 3964 Hamilton Square Blvd is roughly 24 miles along I-270 on the east side of Columbus. PHP and IOP mean repeated trips, so consider rush-hour traffic and work schedules.
  • Save your county’s crisis number in your phone now, along with 988, so you aren’t searching during an emergency.
  • Bring a medication list and your insurance card to your assessment so the team can review your current treatment.

About The Recovery Village Columbus

Our Groveport facility opened in 2017 and is accredited by The Joint Commission. Care is provided by a physician-led team of therapists, case managers and medical staff on a 6.5-acre campus with a gym, art studio and outdoor recreation space.

Insurance for Mental Health Treatment

For mental health care, we’re in network with Aetna, Blue Cross Blue Shield, Cigna, First Health, Medical Mutual of Ohio, MultiPlan, UBH/Optum and the VA Community Care Network. Check your benefits online or by phone.

Westerville Mental Health Treatment FAQs

Do you have a mental health clinic in Westerville?

No. All of our programs are at our single campus in Groveport, about a 30-minute drive from Westerville in normal traffic.

Can I go straight into your inpatient program from a hospital stay?

Possibly. Our subacute program accepts transfers from acute mental health facilities when a person is stable and it is clinically appropriate. Our admissions team can coordinate with the discharging hospital.

How soon could I be admitted?

Same-day admission may be available when medically appropriate. Walk-ins are accepted 24/7 after a pre-assessment, though not every walk-in can be admitted and scheduled appointments take priority.

Is inpatient mental health treatment voluntary?

Yes. Our inpatient mental health program serves voluntary patients. If you’re worried about someone who is unwilling to get help and may be in danger, call 911, call or text 988, or contact your county crisis line listed above for guidance.

Sources

  1. National Institute of Mental Health. “Major Depression.” July 2023. Accessed September 25, 2026.
  2. National Institute of Mental Health. “Mental Illness.” September 2024. Accessed September 25, 2026.
  3. National Institute of Mental Health. “Finding Help for Co-Occurring Substance Use and Mental Disorders.” March 2025. Accessed September 25, 2026.
  4. City of Westerville. “City Services A-Z: R-Z.” n.d. Accessed September 25, 2026.
  5. ADAMH Board of Franklin County. “Netcare Access.” n.d. Accessed September 25, 2026.
  6. ADAMH Board of Franklin County. “National Alliance on Mental Illness of Franklin County (NAMI FC).” n.d. Accessed September 25, 2026.
  7. Delaware-Morrow Mental Health and Recovery Services Board. “Contact.” n.d. Accessed September 25, 2026.
  8. NAMI Ohio. “NAMI Affiliates in Ohio.” n.d. Accessed September 25, 2026.
  9. 988 Suicide & Crisis Lifeline. “988 Suicide & Crisis Lifeline.” n.d. Accessed September 25, 2026.